ServiceNow Product Owner

SCL Health
Broomfield, CO
Post Date:
December 03, 2021
Job Status:





You bring your body, mind, heart and spirit to your work as a ServiceNow Product Owner.




Youre equally comfortable with change management, product integration, product delivery, and operational support oversight.




Youre great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.








System Services is our Corporate Headquarters in Broomfield, Colorado and is located within the Oracle campus. SCL Health is a faith-based, nonprofit healthcare organization dedicated to improving the well-being of the people we serve.




Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, weve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.




With this position, you are eligible to participate in the At Risk Compensation (ARC) Plan. This plan enables SCL Health to provide leaders with an additional performance compensation opportunity. The ARC Award opportunities are calculated as a percentage of your base salary. Awards are paid out based on attainment of selected SCL Health Board-approved goals. To show our commitment to you and to assist with your transition into our organization, we may also offer a sign-on and / or relocation stipend and reimbursement when applicable.








Together well align mission and careers, values and workplace. Well encourage joy and take pride in our integrity.




Well laugh at each others jokes (even the bad ones). Well hello and high five. Well celebrate milestones and acknowledge the value of spirituality in healing.




Were proud of what we know, which includes how much there is to learn.




Your day.




As a ServiceNow Product Owner, you need to know how to:


The Product Owner maximizes the value of the ITBM product. Liaises with stakeholders and the development team ensuring the right product is being built, in the right order. 


As a process transformation champion, lead assigned areas on their maturity journeys and ensure the ServiceNow platform capabilities support the organizations process maturity roadmap. The Product Owner is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Product Owner works on problems of diverse scope and complexity ranging from moderate to substantial.



  • Serve as the Agile team's primary contact for information, work prioritization, and decision-making.
  • Advise executives to develop functional strategies (often segment specific) on matters of significance. 
  • Exercise independent judgment and decision making on complex issues regarding job duties and related tasks, and work under minimal supervision,
  • Use independent judgment requiring analysis of variable factors and determining the best course of action. 



We hire people, not resumes. But we also expect excellence, which is why we require:



  • Proficient with ServiceNow ITBM-PPM Product or commitment to achieve proficiency in first 90 days
  • Advanced experience as a Product Owner/ManagerEnd-user experience advocate
  • Progressive transformative thought leader
  • Five years of Project and Program Management Experience
  • Strong experiential knowledge of Project and Program Management Best Practices
  • Highly skilled communicator and serves as a Subject Matter Expert for Sr Leadership readouts
  • High competency in building reports for the appropriate audience with the right level message
  • Experience with multiple SDLC methodologies and disciplines (Agile, SAFe, Product Centric, Rapid Development)
  • Operates strategically and understands the big-picture ServiceNow landscape
  • Develops strategic roadmap and owns/manages the ServiceNow PPM backlog
  • Knowledgeable with Agile tools and processes
  • Ensures tight coordination with all PPM process owners and NOW platform module Product Owners
  • Experienced process transformation champion
  • Goal and resulted oriented with proven delivery track record
  • Strong interpersonal skills, emotional intelligence and relationship builder
  • Manages end user support across these products (organizational change management)
  • Master collaborator and constructively maintains cross-functional partnerships
  • Bachelors degree and 5 years of technical experience, or equivalent and 2 years of project leadership experience


  • ServiceNow PPM Expertise
  • SAFe SPC Certification



Your next move.




Now that you know more about our team, we hope youll join us. At SCL Health youll reaffirm every day how much you love this work, and why you were called to it in the first place.




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