Referral Representative

SCL Health
Denver, CO
Post Date:
January 17, 2022
Job Status:






You bring your body, mind, heart and spirit to your work as a Referral Representative.




You know how to move fast. You know how to stay organized. You know how to have fun.




Youre great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.








SCL Health Medical Group is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. With locations throughout Colorado, Montana and Wyoming, we offer a wide variety of primary and specialty care services. 




Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, weve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.








Together well align mission and careers, values and workplace. Well encourage joy and take pride in our integrity.




Well laugh at each others jokes (even the bad ones). Well hello and high five. Well celebrate milestones and acknowledge the value of spirituality in healing.




Were proud of what we know, which includes how much there is to learn.




Your day.




As a Referral Rep, you need to know how to:



  • Obtain referral request from physician.
  • Ensure patients have been cleared for specialty service office visits. Resolve precertification, registration and case-related concerns prior to a patient's appointment. Verify insurance coverage or lack thereof for patient. Obtain authorizations if needed from insurance coverage.
  • Gather pertinent information from insurance carriers, financial counselors, and other ancillary staff to make certain the patient's financial obligations for services provided.
  • Complete referral paperwork, including copies, and fax to medical office.
  • Contact patient regarding referral information and give name, location, telephone number of specialist.
  • Return referral to physician for signature of completion.
  • Act as a liaison between hospitals, physicians, health plans, vendors, and patients, or other referral sources.
  • Cover as a Patient Service Representative as needed.



Your experience.




We hire people, not resumes. But we also expect excellence, which is why we require:



  • High School Diploma or equivalent, required
  • Minimum of one (1) year of front office or revenue cycle experience in a healthcare organization, required
  • Demonstrated understanding of health insurance and medical costs, required
  • Proficient computer and communication skills, required



Your next move.




Now that you know more about being a Referral Rep on our team we hope youll join us. At SCL Health youll reaffirm every day how much you love this work, and why you were called to it in the first place.




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