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Customer Service Call Center Rep Bilingual

Company:
SCL Health
Location:
Broomfield, CO
Post Date:
November 23, 2021
Job Status:
Full-Time
Description:

 

 

You.

 

 

 

You bring your body, mind, heart and spirit to your work as a Customer Service Call Center Representative.

 

 

 

Youre an effective communicator who strives to go above and beyond customer expectations.

 

 

 

Youre great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.

 

 

 

Us.

 

 

 

System Services is our Corporate Headquarters in Broomfield, Colorado and is located within the Oracle campus. SCL Health is a faith-based, nonprofit healthcare organization dedicated to improving the well-being of the people we serve.

 

 

 

Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, weve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.

 

 

 

We.

 

 

 

Together well align mission and careers, values and workplace. Well encourage joy and take pride in our integrity.

 

 

 

Well laugh at each others jokes (even the bad ones). Well hello and high five. Well celebrate milestones and acknowledge the value of spirituality in healing.

 

 

 

Were proud of what we know, which includes how much there is to learn.

 

 

 

Your day.

 

 

 

As a Call Center Representative you need to know how to:

 

 

 
     
  • Interact with patients and internal and external partners to provide information and resolve billing and service inquiries for care provided at our Care Sites and various Clinics
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  • Provide accurate and courteous service in an efficient manner
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  • Perform clerical tasks to support the Business Services department as needed
  •  
 

 

 

Your experience.

 

 

 

We hire people, not resumes. But we also expect excellence, which is why we require:

 

 

 
     
  • High School Diploma or equivalent, required
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  • Minimum of one (1) year of customer service experience, required
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  • Highly prefer bilingual proficiency in English and Spanish
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  • Prior call center experience, preferred
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  • Demonstrated knowledge of medical claims and billing processes, preferred
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  • Full time attendance at a training class September 7th - 24th
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  • Must include a resume with your application 
  •  
 

 

 

Your next move.

 

 

 

Now that you know more about being a Customer Service Call Center Representative on our team we hope youll join us. At SCL Health youll reaffirm every day how much you love this work, and why you were called to it in the first place.

 

 

 

Must live the Colorado Front Range, but qualified candidate will work in a remote capacity

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