Operations Manager - Marian Dental Clinic

SCL Health
Topeka, KS
Post Date:
August 02, 2020
Job Status:



You bring your body, mind, heart and spirit to your work as a Dental Clinic Operations Manager.


Your compassion is tangible: patients feel it in the hand they hold. Families feel it in your prayers. Colleagues feel it in your support.


You know when to move quickly. When to sit quietly. When to laugh loudly.


Youre great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.




Marian Dental Clinic is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. With locations throughout Colorado, Kansas and Montana, we offer a wide variety of primary and specialty care services. 


Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, weve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.




Together well align mission and careers, values and workplace. Well encourage joy and take pride in our integrity.


Well laugh at each others jokes (even the bad ones). Well hello and high five. Well celebrate milestones and acknowledge the value of spirituality in healing.


Were proud of what we know, which includes how much there is to learn.


Your day.


As a Dental Clinic Operations Manager, you need to know how to:


  • Provide direction and support to the clinic leadership to ensure compliance with all regulatory requirements and oversee the clinics protocols used.
  • Provide direct reports leadership, guidance, and support to ensure the clinic is efficient and effective.
  • Oversee the billing, coding, and processing of patient payments.
  • Establish & implement internal standards (systems/procedures) for effective, efficient clinic operations. This includes training the team to meet the standards and implementing monitoring systems for continuous improvements.
  • Provide clinical frameworks, guidelines and processes for: establishing high quality patient care/customer service standards, managing the patient journey, managing patient records; databases (updates, recalls, governance).
  • Act as a resource in the daily operations and activities of the clinic.
  • Coordinate daily work schedules including management of daily staffing and coverage.
  • Oversee active schedule management to balance patient access, schedule utilization, and continuity.
  • Support clinic leadership team in problem solving to address issues relating to patient safety, care and service.
  • Promote effective working relationships and work effectively as a part of the clinic team to facilitate meeting its goals and objectives.
  • Assist in development of capital planning and operating budgets.
  • Collaborate with the leadership team and providers to identify and drive quality and performance improvement initiatives.
  • Be responsible for Human Resource management functions including interviewing, selection, orientation, education/training, feedback, performance evaluation, record management, associate engagement, training and professional development and policy and procedure development
  • Maintain audits for medical/dental safety.
  • Ensure compliance with established policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
  • Maintain and oversee records regarding patient linking, population health, and care gap closure.


Your experience.


We hire people, not resumes. But we also expect excellence, which is why we require:


  • High School Diploma or equivalent
  • Minimum of two (2) years of experience in a management role in a medical office and/or dental clinic




  • Bachelors degree
  • Current BLS certification endorsed by the American Heart Association


Your next move.


Now that you know more about being a Dental Clinic Operations Manager ­on our team we hope youll join us. At SCL Health youll reaffirm every day how much you love this work, and why you were called to it in the first place.



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