Clinic Manager - Heart & Vascular Institute

SCL Health
Wheat Ridge, CO
Post Date:
June 14, 2019
Job Status:





You bring your body, mind, heart and spirit to your work as a Clinic Manager.




Your compassion is tangible: patients feel it in the hand they hold. Families feel it in your prayers. Colleagues feel it in your support.




You know when to move quickly. When to sit quietly. When to laugh loudly.




Youre great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.








SCL Health Medical Group is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. With locations throughout Colorado and Montana, we offer a wide variety of primary and specialty care services. 




Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, weve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.








Together well align mission and careers, values and workplace. Well encourage joy and take pride in our integrity.




Well laugh at each others jokes (even the bad ones). Well hello and high five. Well celebrate milestones and acknowledge the value of spirituality in healing.




Were proud of what we know, which includes how much there is to learn.




Your day.




As a Clinic Manager, you need to know how to:




        Oversee the day to day activities within the assigned clinic, including managing schedules, daily staffing and float coverage, patient access, continuity, clinic flow, reinforcing policies and procedures, patient safety and supervision of front line staff.


        Supervise the daily operations in the clinic. Build strong partnership with local clinic physician leadership. Optimize clinic workflows. Act as a resource in the daily operations and activities of the department.


        Coordinate daily work schedules including management of daily staffing and float coverage. Oversees active schedule management to balance patient access, schedule utilization, and continuity. Manage prior authorization and referral processes.


        Support clinic leadership team in problem solving to address issues relating to patient safety, care and service. Promote effective working relationships and works effectively as part of clinic team to facilitate meeting its goals and objectives. Assist in development of capital planning and operating budgets.


        Work with clinic teams on quality initiatives and managing quality metrics. Collaborate with the leadership team and physician leader to identify and drive quality and performance improvement initiatives. Support associate engagement and patient satisfaction outcomes.


        Assist with Human Resource management functions including interviewing, selection, orientation, education/training, feedback, performance evaluation, and policy and procedure development. Maintain and monitors Kronos records for employees.


        Direct and coordinate training of new employees.


        Create a culture of patient safety including documenting and reporting any PEARL event. Maintain audits for medication safety. Ensure compliance with applicable regulatory guidelines, and licensure, compliance and accreditation requirements. Ensure compliance with established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.


        Partner with physicians around panel management. Maintain records regarding patient linking, population health, and care gap closure.


        Promote mission, vision, and values of SCL Health, and abide by service behavior standards.




Your experience.




We hire people, not resumes. But we also expect excellence, which is why we require:




        Bachelors Degree in healthcare or related field, required


        Minimum of three (3) years of supervisory-level experience, including at least two (2) years of practice management or practice administrator experience, required




Your next move.




Now that you know more about being a Clinic Manager on our team we hope youll join us. At SCL Health youll reaffirm every day how much you love this work, and why you were called to it in the first place.


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