Clinical Risk Manager

SCL Health
Butte, MT
Post Date:
August 12, 2019
Job Status:





You bring your body, mind, heart and spirit to your work as a Clinical Risk Manager.




You know how to move fast. You know how to stay organized. You know how to have fun.




Youre equally comfortable with overseeing risk management and patient safety programs and acting as a subject matter expert for leadership and medical staff.




Youre great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.








St. James Healthcare is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. Our 98-bed hospital is the only full-service acute care facility in Butte, and were the largest hospital serving a seven-county area. Our mission is to bring health and hope to the poor, the vulnerable, our communities and each other.




Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, weve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.








Together well align mission and careers, values and workplace. Well encourage joy and take pride in our integrity.




Well laugh at each others jokes (even the bad ones). Well hello and high five. Well celebrate milestones and acknowledge the value of spirituality in healing.




Were proud of what we know, which includes how much there is to learn.




Your day.




As a Clinical Risk Manager you need to know how to:




        Ensure maintenance of a system of tracking, trending, and reporting relevant risk management information and significant events such as potential or actual:


o   EMTALA violations;


o   Sentinel Events and Serious Safety Events;


o   Federal, State, or County reportable events;


o   FDA Safe Medical Device Act issues;


o   Other events as defined by the SCL Health Significant Event Communication Plan.


        Lead Event Determination Team (EDT) meetings to identify Serious Safety Events.


        Assure compliance with the Joint Commissions Sentinel Event review process, by leading the investigation and completing a credible Root Cause Analysis (RCA), as defined by SCL Healths Sentinel Event Policy. 


        Provide oversight for the Joint Commissions Sentinel Event Alerts in collaboration with the Quality Coordinator, ensuring that a risk assessment is conducted and recommendations are implemented if necessary. 


        Provide oversight for the on-line Safety Event Reporting System; coordinating education and support to staff, directors and managers to maximize utilization of the system.


        Analyze Safety Event data and collaborate with the Quality Coordinator in the development of strategies, solutions, changes in practice and action plans to minimize the probability of adverse events.


        Guide staff in the appropriate response to adverse events, including communication with patients, families, and others and application of the hospital policy on Disclosure of Unanticipated Outcomes.


        Coordinate response to certain patient-related issues such as decisions made against medical advice; refusals of treatment; consent issues; law enforcement; and court orders, as appropriate under the guidance of SCL Health General Counsel or outside legal counsel.


        Review and/or develop policies, procedures, protocols and programs from a risk management perspective in collaboration with hospital outside legal counsel, SCL Health Legal/Risk Management Division, and/or administration.


        Prepare quarterly risk management/patient safety reports for the Board of Directors.


        Provide formal and informal education for multidisciplinary staff regarding loss prevention, patient safety, risk management and/or legal issues as needed.


        Collaborate with the Quality Coordinator in ensuring implementation and compliance with Joint Commission National Patient Safety Goals and address CMS HAC.


        Manage PT Related issues: AMA, Consent, Law Enforcement, Court Orders.


        Serve as a member of the SCL Health Risk Management/Patient Safety team.  Attend and contribute to video-conference and face-to-face meetings as appropriate.


        Collaborate with the Quality Coordinator in managing the CMS Hospital-Acquired Conditions, ensuring process improvement occurs as needed. Implement the Financial Response to Serious Adverse Event policy when applicable.


        Manage Patient/Family Complaints & Grievances. 


        Collaborate with the SCL Health Legal/Claim Team to ensure identification of potential claims or lawsuits.


        Ensure prompt compliance with notification requirements of claims, potential claims, and lawsuits to SCL Health Claim Team and/or external insurance carrier(s) if applicable.              


        Collaborate with SCL Health Legal/Claim Team in the investigation of claims, potential claims and on-going litigation.


        Provide oversight to the coordination of responses to subpoenas received by hospital in consultation with SCL Health Legal/Claim Team and appropriate hospital leadership.


        Collaborate with the SCL Health Legal/Claim Team on the collection and preservation of evidence, responses to interrogatories, and requests for production of documents.


        Participate in the strategic management of potential claims, asserted claims, and lawsuits with the SCL Health Legal/Claim Team.


        Provide information to CEO, Senior Leadership Team and Board of Directors regarding claims, potential claims, and lawsuits including financial implications through periodic reports.


        Participate in committees as needed, and establish formal and informal communication channels with other leaders.


        Assist in developing and managing Risk Management department budget within guidelines and completes capital expenditure needs requests.


        Maintain financial accountability for department; function within established budget.


        Promote mission, vision, and values of SCL Health, and abide by service behavior standards.


        Perform other duties as assigned.




Your experience.




We hire people, not resumes. But we also expect excellence, which is why we require:




        Associates Degree or higher, required


        Current certification in Healthcare Risk Management, or ability to obtain within two (2) years of hire, required


        Experience in understanding and usage of computers, including the Microsoft Office Suite, as well as the ability to learn applications relevant to the position, required


        Demonstrable knowledge of the legal system and litigation process and investigation techniques, required


        Bachelors Degree or higher, or Juris Doctorate Degree, preferred




Your next move.




Now that you know more about being a Clinical Risk Manager on our team we hope youll join us. At SCL Health youll reaffirm every day how much you love this work, and why you were called to it in the first place.


The employer requests that you apply to this job via their website.

Please click "OK" below to be directed to their website or click "Cancel" to remain on Hospital Jobs Online